Tenant info/faqs

The Inspection Process

Why do we inspect?

We’ve signed a contract with the owner of your property in which we agree to inspect their property every three/six months. The purpose of an inspection is to assess the condition of the property, make note of any changes to the condition and report any maintenance issues that may require attention. Many insurances companies require copies of periodic inspections in the event of a claim.

What if I want to be present?

During this inspection you’re welcome to be present but in your absence, we will use our office key for access. If you require any items to be fixed or you would like to draw our attention to anything, you can leave a completed copy of our maintenance request form on the kitchen bench.

We often take photographs of maintenance items that we would like to show the owner. In other instances, we may ask your permission to photograph the property to show the owner how well kept it is. Owners love to see that tenants have settled into their property well and are making themselves at home.

How much notice will I be given?

Legally, we need to provide 48 hours written notice but we try to give more where possible. You will receive a letter in the post with a date and time that we will come through to inspect.

How often will this happen?

This will depend on the time frame that your landlord has stipulated in your agreement but usually every 3/6 months. This is the perfect opportunity for you to highlight anything that you are concerned about in regards to the condition of the property.