Maintenance Requests

Report a Repair or Maintenance Issue

If something needs repairing in your rental property, Ray White Taylor Rentals makes it easy to let our property management team know.

Use the Tapi Maintenance Request portal below to submit the details of the issue. You can include photos or videos to help explain the problem, making it easier for our team to understand what is needed and arrange the right contractor when required.

Please provide as much detail as possible when submitting your request, including the location of the issue and any relevant information.

Urgent Maintenance

For urgent issues that may put health or safety at risk, cause significant property damage, or affect an essential service, contact Ray White Taylor Rentals immediately using the emergency contact details provided at the start of your tenancy.

If there is an immediate threat to life or safety, call 111 first.

Submit a Maintenance Request

Use the Tapi portal below to report your maintenance issue. Our property management team will review the request and provide updates as the repair progresses.

Complete your maintenance request using the Tapi portal below. Our property management team will review your submission and keep you informed throughout the repair process.