Maintenance Requests

Report a Repair or Maintenance Issue

At Ray White Taylor Rentals, we’re committed to ensuring your rental property remains safe, comfortable, and well maintained. If you’ve noticed a repair or maintenance issue, you can easily report it using our Tapi Maintenance Request portal below.

Tapi allows you to submit maintenance requests online, provide details of the issue, upload photos or videos, and receive updates as your request progresses. Providing accurate information helps our property management team respond more efficiently and arrange the appropriate contractor where required.

Urgent Maintenance

If the issue is urgent and presents an immediate risk to health or safety, could cause significant damage to the property, or affects an essential service, please contact Ray White Taylor Rentals immediately using the emergency contact details provided at the start of your tenancy.

If there is an immediate threat to life or safety, call 111 first.

Submit Your Maintenance Request

Complete your maintenance request using the Tapi portal below. Our property management team will review your submission and keep you informed throughout the repair process.